I ordered from you and haven't heard anything since, is this normal?
Unfortunately, yes! Big Cartel doesn't send out shippping notifications, and I get too many orders to keep track of and manually send out shipping emails.
When do you usually ship orders?
At least twice a week. The maximum I usually go between visits to the post office is 5 days or so.
How long does an order take to arrive?
This very much depends on where you are, and even then, you can never trust the mail.
UK: I send first class, so you shouldn't normally be waiting for more than a week or so.
Europe: Usually these arrive within 1-2 weeks.
USA/ Canada: Shipping to the US can take between 2 and 3 weeks.
Other countries: If you're outside of North America/ Europe, the time it takes for an item to get to you can vary wildly. I'm sure you probably know more than I do about how long it takes for orders to arrive to you. Probably.
Please don't email me asking about your order unless it has been longer than the dates above! I'm one man, I can only answer so many emails.
Do you have any tracking information for my order?
Nope! I get too many orders, and don't charge nearly enough for shipping to track all of my orders.
Unless you're buying original artwork, your order will be sent untracked.
I see that one of your items is out of stock, when will it be back?
Soon, I hope. I don't like to have items out of stock, but usually there's a little lead time on getting replacements printed, so it can take a while.
The only item I'm definitely not restocking again is the Preacher Man baseball tee. That was a limited run, and won't ever be reprinted.
I like a design you have, but want it on a tshirt, is there a way I can have this?
At this point, unfortunately no. Because I do everything myself, and there's only so much room in my house, I can't keep stock of every design that I'd like to be a shirt.
I want one of your designs as a tattoo, can I pay you to use the design?
Sorry, but as I'm training as a tattoo artist myself, I need to protect my own designs. Hopefully I will be near you in the future, and we can work on a design together.